Frequently Asked Questions

What areas do you serve?

The areas we serve are Victorville, Hesperia, Apple Valley, Barstow, Phelan, Adelanto, Oak Hills, Pinon Hills, Lucerne Valley, Silver Lakes, Helendale, Wrightwood, Oro Grande, and Ontario.

Where do you travel to?

Our standard destinations include LAX, Ontario, Long Beach Airport, Long Beach Harbor, John Wayne Airport, and Port of Los Angeles. Other destinations are available as well, please call (760) 486-8821 for availability.

How much of an advanced notice is needed to book a reserved pick-up?

We request 24-hour notice but can sometimes accommodate same day reservations. It is always best to call ahead of time to make sure you get your reservation.

How does it work?

The High Desert Shuttle is a door to door transportation service. All of our pick-ups are based upon reservation. Call at least 24 hours in advance to make a reservation. We have different services available, standard shuttle, economy shuttle, exclusive shuttle, charter shuttle, and special events shuttle.

What if I need to cancel or change my reservation?

Reservations can be canceled or changed up to 24 hours in advanced.

Should I bring a car seat?

Yes, High Desert Shuttle does not have car seats so if you’re traveling with children required by law to have a car seat, please make sure you bring one.

Can I bring my pet?

Yes. Pets ride for $10. Please inform us about your pet at the time you make your reservation so we can accommodate you.

Do you offer any discounts?

We have a 10% military and senior discount available. Also, we have a roundtrip discount that’s available, but only one discount can be used per trip.